Applies to
Hewlett Packard HP Scanjet 3500c 3 buttons (might also work for Scanjet 3570 4 buttons model)
Requirements
Windows 10 64bit (tested by admin), windows XP and later in WIA (Windows Image Acquisition () mode, Windows Vista, Windows 8
Author
Hewlett-Packard Company
FileName
hp-3500c-win10-64.exe
FileSize
2.64 mb
Driver Date & Version
12/27/2006 (ver. 8.0.0.0)
Here is the picture of the 3500c scanner that I am using:
Hoever I could not load the driver in Windows 10. The power and USB connection is OK as I can hear the sound when connect and disconnect USB cable from scanner to my PC. But when I open windows 10's Scanner and Cameras tool, the HP scanjet 3500c is not being detected at all thus no driver is installed.
Tried to find the driver from HP website via this page: http://h20566.www2.hp.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=73488&ac.admitted=1472089190141.1123376534.199480143 and the 3500c model, together with many other 'older' models are listed as not supported by Windows 10.
Below are the 'unsupported' models under windows 10, just in case you need to find your models:
- HP 1000 Photo Scanner
- HP Network Scanjet 4 Scanner
- HP Network Scanjet 5 Scanner
- HP Photosmart Photo Scanner
- HP Photosmart s20 Photo Scanner
- HP Photosmart 1200 Photo Scanner
- HP Scanjet Office Scanner (PC/ISA)
- HP Scanjet Original
- HP Scanjet Plus Scanner
- HP Scanjet IIc and IIp Scanner
- HP Scanjet 3c and 3p Scanner
- HP Scanjet 4c, 4p, and 4s Scanner
- HP Scanjet 5p and 5s (PC) Scanner
- HP Scanjet 2100c Scanner
- HP Scanjet 2200c Scanner
- HP Scanjet 2300c Scanner
- HP Scanjet 2400 digital Flatbed Scanner
- HP Scanjet 2380 Digital Flatbed Scanner
- HP Scanjet 3200c Scanner
- HP Scanjet 3300c Scanner
- HP Scanjet 3400c Scanner
- HP Scanjet 3500c, 3530c, and 3570c Scanner
- HP Scanjet 3670 Scanner
- HP Scanjet 3690 Digital Flatbed Scanner
- HP Scanjet 3770 Digital Flatbed Scanner
- HP Scanjet 3800 Photo Scanner
- HP Scanjet 3970 Scanner
- HP Scanjet 4070 Photosmart Scanner
- HP Scanjet 4100c Scanner
- HP Scanjet 4200c Scanner
- HP Scanjet 4300c Scanner
- HP Scanjet 4370 Photo Scanner
- HP Scanjet 4400c and 4470c Scanner
- HP Scanjet 4500c and 4570c Scanner
- HP Scanjet 4600 Scanner
- HP Scanjet 4850 Photo Scanner
- HP Scanjet 4890 Photo Scanner
- HP Scanjet 5100c Scanner
- HP Scanjet 5200c Scanner
- HP Scanjet 5300c and 5370c Scanner
- HP Scanjet 5400c and 5470c Scanner
- HP Scanjet 5490c Scanner
- HP Scanjet 5500c and 5550c Scanner
- HP Scanjet 5530 Photosmart Scanner
- HP Scanjet 6100c Scanner
- HP Scanjet 6200c Scanner
- HP Scanjet 6250c Scanner
- HP Scanjet 6300c Scanner
- HP Scanjet 6350c and 6390c Scanner
- HP Scanjet 7400c, 7450c, and 7490c Scanner
- HP Scanjet 7650 Document Flatbed Scanner
- HP Scanjet 7650n Networked Document Flatbed Scanner
- HP Scanjet 7800 Document Sheet-feed Scanner
- HP Scanjet 8200c Scanner
- HP Scanjet 8250 Automatic Document Feeder
- HP Scanjet 8250 Digital Flatbed Scanner
- HP Scanjet 8290 Digital Flatbed Scanner
- HP Scanjet 8350 Document Flatbed Scanner
- HP Scanjet 8390 Document Flatbed Scanner
- HP Scanjet G3010 Photo Scanner
- HP Scanjet N6010 Document Sheet-feed Scanner
- HP Scanjet N7710 Document Sheet-feed Scanner
- HP Scanjet N8420 Document Flatbed Scanner
- HP Scanjet N8460 Document Flatbed Scanner
As I have upgrade all my systems (PC, notebook, tablet) to Windows 10, going back to Windows 7 is the last thing I want to do. Fortunately HP mentioned that "HP drivers and software created for older Microsoft Windows operating systems might provide a scan workaround in Microsoft 10 for some products but are not guaranteed.", also HP suggested to try other third party software which might work, such as "VueScan Scanner Software" and "EMC".
First I tried the Vuescan software but after download the installation file just hang on the first screen, tried click on it and after few moments Windows 10 prompted me whether to wait or just close it. Tried to run on administrator mode, not working, tried to download and run the 64bit setup, not working, tried to download two older version of the setup files, not working, ok that's it, next.
Then I tried the EMC software, as suggested by HP. As soon as I open the link, under HP page, only two models nearest to my 3500c are "Hewlett-Packard Scanjet 3000" and "Hewlett-Packard ScanJet 3000s2", and the only link is back to HP driver page, ya so much help from these third party software that "might help".
So I tried to find the driver for Windows 7 instead. Going thru some shady sites that mostly provide link to driver manager instead of the driver itself, after some 20 minutes I managed to find the actual driver file itself. Unplug the USB cable from PC prior to run the setup, as I have faced problem before by plugging the USB during the driver installation. After driver installation, restart the PC.
So this is the result, Windows 10 successfully detected my HP scanjet 3500c and my scanner is working again.
Download HP Scanjet 3500c Scanner Windows 10 Driver here.
- Download Alcatel Single RNDIS Interface Driver
- Download HP Scanjet 3500c Scanner Windows 10 Driver
Thanks my scanner now is working perfectly on windows 10. i was about to throw it away thanks once again.
best Regards
Thank you very much!!! The driver worked perfectly. You just saved me from throwing away my old scanner. Muchísimas gracias desde España!!!
Thank you sir! I should have given up and I was sorry because it is a memory device that I did a good job with. Greetings from Romania!
Thank you sir! I should have given up and I was sorry because it is a memory device that I did a good job with. Greetings from Romania!
Thank you very much, It works fine, once again Thanks